Terms of Service — Sheppard Partners
Sheppard Partners The Energy Advantage
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Effective Date · May 13, 2026

Terms of Service

These Terms of Service ("Terms") govern your access to and use of the website, content, products, and services provided by Sheppard Partners Inc. ("Sheppard Partners," "we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our services.

1. Use of Our Services

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree NOT to:

  • Use our services in any way that violates applicable law or regulation
  • Use our services to harass, abuse, or harm another person
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Use any automated means, including bots or scrapers, to access our services without our written permission
  • Interfere with or disrupt the operation of our services
  • Resell, redistribute, or commercialize our content without our express written permission

2. Registration and Accounts

When you register for our masterclasses, webinars, or courses, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account.

3. SMS Messaging Program

By providing your phone number and consenting to receive SMS messages during registration, you agree to the following terms.

Program description

Sheppard Partners Inc. operates an SMS messaging program to send registered users important communications related to events they have signed up for. Messages may include event confirmations, reminders, joining instructions, and follow-up communications.

Consent

By providing your mobile phone number on our registration forms and checking the SMS opt-in box (where required), you expressly consent to receive SMS messages from Sheppard Partners Inc. at the number you provided. You confirm that you are the subscriber of the phone number provided, or that you have authority to provide consent on behalf of the subscriber.

Message frequency

Message frequency varies depending on the event you have registered for. For a typical masterclass, you can expect approximately 3-5 SMS messages in the days leading up to and on the day of the event.

Costs

Standard message and data rates may apply based on your mobile carrier and plan. Sheppard Partners Inc. does not charge you for SMS messages. Contact your mobile carrier for details on the costs associated with text messaging.

Carrier disclaimer

Carriers are not liable for delayed or undelivered messages. We make no guarantees about the timely delivery of SMS messages, which depend on mobile carrier networks.

Opt-out instructions

You can opt out of SMS messages at any time. To opt out:

  • Reply STOP to any SMS message you receive from us
  • You will receive a single confirmation message acknowledging your opt-out
  • After opting out, you will no longer receive SMS messages from Sheppard Partners Inc.

Help

For help with our SMS program:

Privacy

For details on how we handle your phone number and SMS opt-in information, see our Privacy Policy. We do not sell, rent, or share your phone number or SMS opt-in information with third parties for marketing purposes.

4. Intellectual Property

All content on our website and in our products — including text, graphics, logos, images, audio, video, and software — is owned by Sheppard Partners Inc. or licensed to us, and is protected by U.S. and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website or from our products, except for your personal, non-commercial use, without our prior written consent.

5. Purchases and Payments

When you purchase a course, program, or other paid service from us:

  • All prices are listed in U.S. dollars unless otherwise specified
  • Payment is processed by a third-party payment processor; we do not store full payment card details
  • You agree to pay all applicable fees and taxes
  • Refund terms are governed by the specific terms of the program or course you purchased and any applicable guarantees offered at the time of purchase

6. Disclaimers

Our services and content are provided "as is" and "as available," without warranties of any kind, either express or implied. While we strive to provide accurate and useful information, we make no representations or warranties about the completeness, accuracy, reliability, or suitability of any content, products, or services.

Results from coaching, training, and educational programs vary by individual. Sheppard Partners Inc. does not guarantee specific outcomes, results, or financial gains from participating in our programs.

7. Limitation of Liability

To the maximum extent permitted by law, Sheppard Partners Inc., its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, data, or other intangible losses — arising out of or related to your use of our services.

Our total liability to you for any claim arising from these Terms or your use of our services shall not exceed the amount you paid us in the twelve (12) months preceding the claim, or one hundred dollars ($100), whichever is greater.

8. Indemnification

You agree to indemnify, defend, and hold harmless Sheppard Partners Inc. and its officers, employees, and affiliates from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of our services, your violation of these Terms, or your violation of any rights of another party.

9. Termination

We reserve the right to suspend or terminate your access to our services at any time, with or without notice, for any reason — including but not limited to violation of these Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States and the state in which Sheppard Partners Inc. is registered, without regard to conflict-of-law principles. Any disputes arising from these Terms or your use of our services shall be resolved in the courts of that jurisdiction.

11. Changes to These Terms

We may update these Terms from time to time. When we do, we will post the updated version on this page and update the "Effective Date" at the top. Your continued use of our services after the Effective Date constitutes your acceptance of the updated Terms.

12. Contact Us

If you have questions about these Terms, please contact us:

Sheppard Partners Inc.
Email: [email protected]